Let’s face it: breakdowns happen. Things go wrong. Systems fail. And when you’re hundreds (or even thousands) of miles from home, it’s more than just frustrating — it can bring your entire trip to a standstill.
At Bristol Caravans, we see this all the time. From blown fuses and battery issues to full levelling systems that decide to give up on a slope in the Algarve.
Take Lisa and Bill, for example. They’re seasoned motorhome travelers who love touring across Europe. But during one of their trips, their Amplo automatic levelling system packed in. One minute everything was working. The next? The van was stuck. No tilt adjustment. No reset. Just a beeping alarm — and a whole lot of stress.
When the Levelling System Fails Abroad
Stranded in Portugal, Lisa picked up the phone and called us. The breakdown wasn’t something a local garage could sort out — it needed specific parts and specialist knowledge.
So, we got to work. Fast.
We identified the parts they needed, arranged delivery straight to Portugal, and serviced them when they got home. This wasn’t a one-call job — it was a series of check-ins, tech support, and real-time advice to get the job done right.
That’s what we mean by customer support. Whether you’re five miles from our workshop or halfway across Europe, we’re with you.
A few months later, Lisa and Bill brought their motorhome back to us in Bristol. This time it wasn’t an emergency — just their routine Engine / Chassis & Habitation Services. They’d seen how bad it could get. And they wanted to stay one step ahead.
What To Do When Your Motorhome Breaks Down
If you’re in a similar situation — in the UK or abroad — here’s what we recommend:
- Stay calm and assess the situation
Before calling anyone, take a minute. What exactly isn’t working? Any warning lights? Does the system try to power up at all?
- Call your trusted motorhome technician
At Bristol Caravans, we help customers remotely all the time. We’ll guide you through safe checks and tell you what not to touch. If you have mobile data, a WhatsApp video call is really useful.
- Avoid guesswork
Levelling systems, electrics, and hydraulic faults can get worse if handled incorrectly. It’s always better to speak to someone who understands the system inside out.
- Check what’s covered
Some parts might still be under warranty. Others may be covered by your insurance. We’ll help you figure that out before you spend money unnecessarily.
- Don’t skip servicing
It’s boring, we get it. But a well-serviced caravan, motorhome, campervan is far less likely to let you down.
Real Support That Goes the Distance
Breakdowns aren’t just mechanical issues. They affect your plans, your budget, your confidence. But with the right support team behind you, they don’t have to ruin the trip.
At Bristol Caravans, we provide full support for motorhome, campervan, and caravan owners across the UK — and beyond. From on-site diagnostics to shipping parts overseas, we’re here to keep your journeys on track.
Want to hear more? Watch our chat with Lisa and Bill as they share their story of a breakdown abroad — and how they got back on the road with help from our team.
Call Today
If you need any support for your motorhome, caravan or campervan, click HERE to contact us today!