1. Service Scope
Our collection and delivery service covers the transport of your caravan or motorhome between your home or storage location and our workshop. All collections are carried out by fully insured and qualified drivers.
2. Pricing
Standard collection and delivery charges are based on drive time from our workshop:
- 0–30 minutes: £99
- 31–60 minutes: £150
- 61–90 minutes: £200
- 91–120 minutes: £250
- Over 120 minutes: Price to be confirmed
Special Offer:
If your booking includes a lithium battery upgrade or automatic levelling system upgrade, a fixed-rate charge of £99 applies for collection and delivery (within a 120-minute drive time radius).
3. Collection & Delivery Address
We can only collect and return your vehicle to the same address. If you require delivery to a different location, please contact us in advance to discuss alternative arrangements (additional costs may apply).
4. Vehicle Eligibility
We can only drive vehicles with a valid MOT and road tax. You must have valid fully comprehensive insurance cover for the duration of the workshop booking (including the collection and delivery).
5. Fuel & Condition
Please ensure your vehicle has sufficient fuel for both journeys. If refuelling is required, costs will be added to your invoice. The vehicle will be returned in the same condition it was collected. Optional wash, wax, or interior clean are available at extra cost.
6. Access & Permissions
We must meet both you and your vehicle at the collection point. Our driver will complete a full video walk-around of your vehicle at collection for your peace of mind.
7. Safety & Vehicle Faults
You must notify us of any known faults or dashboard warnings before collection.
8. Insurance & Liability
We are insured by the NFU, please request if you would like a copy of the insurance certificate.
9. Cancellations & Changes
If you prefer to deliver or collect your vehicle yourself, please let us know at least 48 hours in advance so we can update your booking. Please note that a £20 daily storage fee may apply if you are unable to receive your vehicle within 5 days of the work being completed.
10. Acceptance of Terms
By booking our collection and delivery service, you agree to these terms and conditions. Bristol Caravans reserves the right to amend terms and pricing without prior notice. The version in place at the time of booking applies.