Office Admin: Bristol BS32

School hours 9.30am to 3.00pm, Mon – Fri.

Part-time, 30 per week, £10.90 per hour

Are you local to us? Would your commute be under 30 minutes? If yes, please read on.

We continually work towards delivering amazing customer experiences, can you to support us to deliver Wow?

Our customers have worked hard to own a leisure vehicle be it Caravan, Motorhome or Campervan, do you have the skills and resilience to help customers make the most of their leisure time?

We are a small family focused business, looking to appoint a candidate with strong attention to detail, communication and support skills.

You love working within a team, and would relish the opportunity to support the office function of Bristol Caravans.

We need a safe pair of hands that can hit the ground running. We need someone we can Trust to consistently do the right thing.

Ideally you have experience working in a mechanical/automotive environment, you understand the terminology used, the name of parts.

We believe admin and organisation is pivotal to the successful operation of a business.

You will support our team to help our customers in the areas of:
Workshop services
Shop, bolt-on accessories
Vehicle storage

The success of Bristol Caravans is powered by excellent customer service and our “can do” approach to solving customer problems (please Google us and read the reviews). We seek a forward-thinking team player, someone who is competent, organised and motivated by helping customers.

We are small, we are personal, which means customers receive 1-2-1 interaction. We care about customers, staff, suppliers and stakeholders.

Within the office you will communicate information in a way that team members can understand and action, you will help us to keep our customers informed, raise paperwork, monitor systems, help to manage processes and raise invoices.

You will monitor and action weekly, monthly, yearly tasks in line with the company diary.

We seek an individual who is happy, positive, and can motivate other team members.
IT skills are important as we recently transitioned to an online system for all business functions. IT and process are important to customer and business success.

You will be expected to maintain optimal professionalism and the highest standards of work.

As an experienced Administrator you can demonstrate your success in support tasks, system and processes in commercial environments. You must be able to handle a diverse workload, work effectively under pressure and prioritise your responsibilities.

At busy times, you will need to feel comfortable liaising with customer face-to-face, via email and on the telephone.

Key Skills:
Excellent interpersonal and communication skills.
Highly organised with strong attention to detail.
Autonomous, proactive and adaptable.
Confident user of technology. Proficient in Microsoft Office, Word and Excel.
Passionate about company culture, doing the right thing for our customers.
Solution focused.
Leisure vehicle or automotive experience would be an advantage.

Main Duties and Responsibilities:
Maintain administrative functions through clear auditable “processes and systems”.
Working with marketing to retain existing and increase new customers.
Ensure the customer / vehicle database is correctly maintained and complies to GDPR.
Action time based processes.
Ensure parts are ordered and stock is correctly recorded at all times.
Maintain and update our Business Operations Manual.
Support the manager with daily tasks.

This is a hugely exciting time to join the team on our evolving business journey. We welcome new ideas and fresh approaches to further develop the organisation.

How to Apply
Please apply via Indeed, or Email your CV (no more than two A4 pages) to service@bristolcaravans.com
Attached your covering letter (no more than one page) setting out how you are suited to the role, meet the criteria in the person specification, and your earliest start date.
Both documents in PDF format.


Job Type: Part-time

Part-time hours: 30 per week

Salary: £10.90 per hour