Privacy Policy & GDPR

Privacy Policy & GDPR

Who we are
Our website address is: http://bristolcaravans.com.

What personal data we collect and why we collect it
If you contact us via the website we collect the data you give us. We do this so that we can contact you and answer the questions you ask.

Personal data may include name, email address, transactional data, such as purchase information; and technical data, such as information about cookies.

We do not collect or retention sensitive personal data, such as data concerning health.

Personal data is created by a user’s interactions and data generated from technical processes such as contact forms, comments, cookies, analytics.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
We use Google analytics to assess how users use our site.

Who we share your data with
We do not share any personal data with anyone.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We keep contact form entries and analytics records for a year, and customer enquiry/purchase records for ten years.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Your contact information
For any privacy-specific concerns, please contact:
Data Protection Officer, ACORNCO LTD Hortham Farm, Almondsbury, Bristol, BS32 4JW.

How we protect your data
We use Google G Suit services to protect your data. This includes technical measures such as encryption; two factor authentication security measures; and staff training in data protection.

What third parties we receive data from
We do not use third party data providers.

What automated decision making and/or profiling we do with user data
We do not use any automated systems.