Please check out our Google Listing for latest feedback, in the meantime, here are some customer comments:
January 2020 – From Facebook
A first class dealership who put their customers requirements first from initial sales through to follow-up service and support.
Excellent workshop facilities matched with experience meaning you leave the premises with confidence and trust in any technical work undertaken. Most of all they are a great team and thoroughly nice people. It’s a pleasure to do business with them.
August 2019 – From Facebook
Brilliant dealership can’t do enough to help. Would highly recommend these guys.
June 2019 – From Facebook
Fantastic, friendly service.
It was my first visit to this CL site and Bristol Caravans and they were extremely helpful both on the telephone and at their CL cite. I arrived about 3 pm on a Thursday afternoon and started setting up and was trying to get the water operational in the caravan and has fuses blowing and needed help. Oakley was so good to us and dropped what he was doing to help fix the problem. It was not long and the problem was identified and they had the spares needed to fix it. Within an hour he not only fixed it but modified the system and we were fully operational and very happy with what was done for us! He had mentioned that “They helped people” and I can tell you, they really do! Very friendly and such nice people to deal with, that I have no hesitation in recommending them and will certainly be back to see them later in the year. You can’t get better service than what we received that visit from the 7th to 11th March 2019!!!
Mr & Mrs Gatehouse
Just to say once again thank you for the fantastic service we had when buying our new caravan. We felt throughout the transaction that you genuinely wanted us to be pleased with our purchase and Jeff really went the extra mile for us in making the transaction smooth and enjoyable. The team at Bristol Caravans feels like a little family and when you deal with them, you’re part of it. We’re definitely coming back to buy our new awning!
Mr & Mrs Hall – Bristol
We arrived on site to find our water pump leaking inside the caravan. Fortunately the shop was open and Oakleigh came right away to see if they could help. He managed to repair it so we were able to enjoy our stay. Many thanks for your excellent service.
Mr & Mrs Bray – Devon
Great caravan dealer with tremendous customer service
Mr Evans – Cardiff
Bristol Caravans and Motorhomes recently did some warranty work on my Adria Coral motorhome. I was immediately impressed by the clean and tidy workshop, and the mechanic there (Tony) looked and sounded like he knew what he was doing; but of course the proof is in the pudding as they say. The task looked to be a bit of challenge, replacing both shower drains without easy access, but Oakleigh and his team turned the job round in under 3 hours and I was on my way home again. Well done all at Bristol C&M. Top marks.
P.S. Have now booked my MH in with Bristol C&M for its service and hab check next spring on the strength of their performance.
Great morning enjoyed winterisation talk organised by Bristol caravans. Team very dedicated to customer service.
Oakleigh and the staff at Bristol Caravans saved our Motor Home Holiday from being a Disaster. We had No Cooking, No Hot Water and No Fridge. They came to our rescue, Without Any Notice of Us Arriving on Their Doorstep, and solved our gas problems for the rest of our holiday in England and Wales. They are professional, helpful and provided the highest level of service possible with expert advise on Moterhomes. Thank you so much.
Joseph and Susan Gold Coast – Australia
We took our VW California for a habitation service. A number of important issues found, including gas leak, broken electricity input. Fixed these issues to very high standard. Clear focus on safety, great individual customer service, kept well informed throughout. Wouldn’t hesitate to recommend to others, companies like this deserve to do well.
Mr Bennett-Britton – Bristol
It’s a really nice campsite with the “camping woods” where you can put up your tent in a little forest. Here is everything you need and I think it’s amazing for children. If you are lucky you might see deer in the evening and morning.
We want to thank you very much again, especially as you spent literally hours helping us! We are so grateful for all you did for us, your kindness and patience and I’ve already said as much on my Facebook page to my friends. Thanks also to Oakleigh and Jack for their help and kindness. We are singing Bristol Caravans praises all over the place!
Mr & Mrs Denning – Berkshire
My jockey wheel broke whilst on a tour , phoned for help and these guys were fantastic , went out of there way to get us on the road again . First class customer service , highly recommended .
We have been customers of Bristol Caravans for the last 5 years and cannot speak highly enough of the quality of service they provide. The staff are very professional and knowledgeable and offer a warm welcome to everyone. I would not hesitate in using their services in the future or in recommending them to friends and family.
Mr Summers – Bristol
Stepping into our new Adria for the first time was overwhelming and we were met with a beautiful, stylish environment encased in exceptional quality.
Thank you Adria – thank you Bristol Caravans Team for making our dreams come true – you truly are simply the best and we cannot wait for our first trip!
Thanks again to you, Oakleigh, Jeff and Tony not forgetting Jack for everything. We look forward to a long partnership.
Fred and Lynn Douglas – Oxfordshire
Great value for money, lovely, good sized pitches all separated by hedges. Oakleigh the owner is lovely, friendly and helpful when we needed it. This was our fourth visit, we use it as a stop over on our way to Cornwall but will definitely use it for a longer stay before long
Professional and friendly staff always willing to give the best service they can. Nothing seems to be too much trouble. Thanks once again Team Bristol.
Mr & Mrs Teague – Birmingham
Fab. Thanks for your support. Everything has been extremely thorough and very professional. You should be very proud of your team and service. Regards Mrs Blackburn – Bristol
Very friendly and helpful staff. Service and repairs we have had done, are second to none. Highly recommended.
Mr & Mrs Curtis – Bristol
Dropped by here to fix the Trumi combi heating system in my campervan. Excellent customer service and really knowledgeable staff. Will certainly be using again.
Mr Wills – Bristol
I have found that Bristol Caravans (Oakleigh, Jeff and colleagues) have offered helpful, efficient and friendly service. Concerning my recent caravan fridge repair they ‘bent over backwards’ to get the diagnosis and perform the repairs in time for us to meet existing holiday plans. Excellent service.
Mr Manning – Bristol
I’d just like to say how impressed I have been with the high quality of the service you and your staff have provided. You were very generous in the time you gave when I first viewed the van, and again when I collected it, to explain everything which was much appreciated. The level of expertise shown by your staff and the fine workshop facilities you have will, I’m sure, see us use Bristol Caravans to service our new purchase annually, even though we live in Cornwall.
Bryan Green – Falmouth
We had been looking around various dealers over the last few months for a Lunar Clubman SB with very little success, whilst searching the Internet for caravan dealers in Bristol, we found Bristol Caravans, We didn’t know the company existed. When we arrived we looked around the outside of the van and were very impressed with the condition, Jeff answered all the questions we had and we decided on the spot to buy the van.
The handover was exceptional. The van had been set up with water, gas etc all lights were on inside the van and the heating was working. We felt fully confident at the end of the handover that we knew how things worked. Oakleigh (the owner of the business) introduced himself and thanked us for our custom. Nothing was too much trouble, Jeff rang the following day to see if everything was ok, which was unexpected and very welcome.
Our experience with buying a caravan from them has been second to none. From the quality of the van, the competitive price the sales experience and handover has been perfect. Our customer satisfaction has been well exceeded. I would not hesitate to recommend Bristol Caravans to anyone who is looking for a van.
Neil & Frances Pratt – Cardiff
While searching for the specific model and year the caravan I wanted, I came across Bristol Caravans on the web, who had the very thing I was looking for at the best price.
I spoke to the salesman Jeff on the phone and he was so helpful I decided this was the company I would deal with and I can’t praise them enough. On viewing, it was exactly as described and just what I wanted. On collection a nice touch was for the owner of the business Oakleigh to come and chat.
This is an up and coming company that will go far and I wish them all the luck.
Jeff Mason – Bournemouth
Thank you for the recommendation Mr Takel following your full service & repairs. Another caravan based in Bristol, ready for the open road.
Mr Takel – Bristol
Fantastic customer service, and a job really well done, all my caravan work and servicing will be at Bristol Caravans from now on!!!!!
Thanks & Best wishes to Oakleigh, Jeff, Tony & the Team
Adrian J Shaw – Hereford