Jobs

We are currently recruiting for the following roles, please scroll down for full details on each role:

  • Sales Person: Customer Facing & Telephone
  • Administrator: Admin Support, PA Support, Task Completer
  • Marketing Apprentice: Marketing & Office Admin

We are a leisure vehicle retailer, our customers are consumers who buy and enjoy leisure vehicles (caravans, motorhomes or camper vans) we seek individuals who appreciate the investment our customers make in their vehicles, the importance our customers put on their leisure time, and therefore our ability to deliver on time, as promised.

Bristol Caravans aims to be the employer of choice within our area for the leisure vehicle sector. We recognise and reward staff achievements and support personal development. We want to help you grow to your full potential, so our customers receive a great experience.

Achieving this goal will help us maintain our position as a trusted local main dealer, that offers: New & Pre-Loved Vehicle Sales, Service, Repair, Touring Pitches and Storage.

Based on steady growth since 2012, and future expansion on the horizon it’s a great time to join our team, and grow your skills with us.

If our core values mean something to you, you might be the right person for our customers:

  • Relationships – with our customers, suppliers, work colleagues and companies who we partner with.
  • Trust – Our customers need to trust us, quickly. Therefore you need to be a trustworthy person to fit into the team.
  • Deliver on promises – We under promise and over deliver. Our customers enjoy a buying experience which leads to more sales and an enjoyable environment.
  • Professional – we are a very professional company with ambition. Both internally and externally we demonstrate our professionalism always.

We are currently recruiting for customer focused individuals in the following roles:

 

Sales Professional

Can you grow caravan sales in Bristol or Cardiff? Yes, please read on…

This Sales opportunity requires a particular individual who has a strong approach to business growth, delivers customer service as a tool to expand sales, is open to learning / implementing a prospecting plan daily, weekly and monthly to increase their income. A self motivator who is able to work on own initiative within a growing ambitious company.

This role may suit someone who is:

  • new to sales and wishes to learn / grow new skills, or
  • an experienced retail sales person looking for a new challenge, new product, new approach, or
  • looking to move industries perhaps from call center, hospitality or tourism sectors.

This role will include a £10,000 investment in personal development through training, mentoring and 121 support via The Sandler Sales Institute.

Basic: £12,000 – £18,000 (subject to experience)
Commission: OTE  £45,000+ Uncapped

Location: One role Bristol, one role Cardiff.

A front of house role, combining a structured approach to prospecting, to build referral partners, leading to face to face customer purchases.

In this position you have the power to make an incredible impact both to the company goals and customer experiences’ through your knowledge, expertise and skills.

We have high aspirations and seek someone who may have hit the ceiling in their current role, and is looking for a new challenge. Perhaps you have worked in a call center sales environment and wish to transfer key skills.

You might not have all the attributes we seek in the following description, but if you have the right “can do” approach, we would love to hear from you.

As a main dealer, you will represent both Bristol Caravans and the brands we sell.

You will be the face of Bristol Caravans, both at base and shows that we attend. You will meet & greet customers, complete sales, deliver a detailed product hand over at vehicle collection, you have a clean, tidy, professional appearance. With training you will be able to offer to hitch a caravan to a customers car as part of hand over / collection.

Verbal and written communication skills are important as you will be the initial contact for price enquiries via; face to face, telephone and email.

You will be responsible for your sales diary and CRM management, which is why an important aspect of the role is preparation, attention to detail, and communication, all while delivering a friendly, efficient customer experience.

You will be an IT champion, effective at keeping our systems and processes up to date. As correct information means we can effectively support customer enquiries.

You are a detail person, really good at completing paperwork in a timely manner, examples being: compiling quotes, valuations and invoices.

Collecting payment is another key aspect of this role, paying particular attention to banking/security arrangements.

Following training, you will also be comfortable showing, telling and selling our accessory range.

We need you to demonstrate to us your skills, knowledge or experience of:
Customer focus,
Teamwork mentality,
IT literacy,
Problem solving,
Escalating challenges,
Identifying sales opportunities,
Completing sales,
Being productive in fast paced situation,
Experience within the automotive industry (or similar fast paced sales environment),
Your interest in caravans, motorhomes or camper vans,
Degree level learning (via education or work based),
Language – must be fluent in English,
Excellent verbal and written communication skills – to communicate to team members and customers,
Stability under pressure – reacting well to change and staying positive despite setbacks,
Flexibility, able to adapt to the company’s needs in the way we deliver our service,
Reliability, good time keeping,
Quality, you take pride in the quality of your work,
Full driving licence (including B+E, no drink driving endorsements).

We are looking for a happy, friendly, confident, capable individual who can deal with challenges whilst working under pressure, remaining professional at all times.

You are an individual who can step up and deliver great customer experiences.

The above is our ideal wish list, if you can demonstrate 80% of the above, we would love to hear from you, and your thoughts on how you can bridge any gaps…

We work in the leisure sector, supporting consumers in their leisure time.
This is a six days per week role, including an element of weekend working.
28 days’ holiday including Bank Holidays.
Government Workplace Pension.
Branded work wear.
One week’s Free use of a caravan, subject to availability, and driving licence.

What happens next? See bottom of the page…

 

Administrator

Can you bring organisation to our processes? If Yes, please read on…

We are looking for an enthusiastic and self-motivated team player to join our friendly team in Almondsbury, Bristol.

You will be required to provide general administrative assistance, including PA Support to our MD.

Your friends describe you as super organised, you probably run a busy home diary as well as keeping everyone aligned at work, you plan and complete tasks on time.

You will have a strong customer service background and the ability to manage a varied workload. The post will appeal to anyone looking for a varied and interesting role. You will enjoy working in a busy environment, be resilient; possess an enthusiastic attitude and be willing to embrace change, as our company is constantly evolving. You will have the ability to work independently and use your initiative to react to changing priorities with scope to make decisions within clear parameters.

Administration
Filing, Invoicing, Estimates, Parts orders, Warranty claims.

We need you to demonstrate to us your skills, knowledge or experience of:
Process & Structured approach to work,
Attention to detail,
Planning,
Customer focus,
Teamwork mentality,
IT literacy,
Problem solving,
Escalating challenges,
Being productive in fast paced situation,
Task Champion / Completer,
Experience within fast paced work environment,
Language – must be fluent in English,
Excellent verbal and written communication skills – to communicate to team members and customers,
Stability under pressure – reacting well to change and staying positive despite setbacks,
Flexibility, able to adapt to the company’s needs in the way we deliver our service,
Reliability, good time keeping,
Able to work as part of a team,
Able to adapt to the company’s needs in the way we deliver our service,
Quality, you take pride in the quality of your work.

We are looking for a happy, friendly, confident, capable individual who can deal with challenges whilst working under pressure, remaining professional at all times.

You are an individual who can step up and deliver great customer experiences.

The above is our ideal wish list, if you can demonstrate 80% of the above, we would love to hear from you, and your thoughts on how you can bridge any gaps…

We will help and support you with the rest…

The hours of work will be between: 9.00am and 3.30pm, one in three Saturday morning rota.
28 days’ holiday including Bank Holidays (pro-rata)
Government Workplace Pension.
Branded work wear.
One week’s Free use of a caravan, subject to availability, and driving licence.

What happens next? See bottom of the page…

 

Marketing Apprentice (& Office Administration)

Do you think you can positively improve our Marketing & Administration? Yes, please read on…

This is an apprenticeship, which will involve three aspects: Marketing, Administration and Customer Facing actions. This could lead to a full time position, subject to successful completion of the apprenticeship. Recruitment of this role is being managed by QA.

Marketing
Marketing support to the Managing Director, including:
Email marketing, Mail Chimp,
Website management, Word Press,
Web page management, Word Press,
Google Analytics,
Google My Business,
Vehicle sales platform management, AutoTrader,
Twitter management,
Sales pipeline management,
Print media: Magazine Adverts, Pop-Up banners, Support Assets.

Administration
Administration support to the office Manager, including:
Filing, Invoicing, Estimates, Parts orders, Warranty claims.

Customer Facing
Support to the office Manager, including:
Meet & Greet, Telephone support, Reception support at busy times.

We need you to demonstrate to us your skills, knowledge or experience of:
Process & Structure approach to work,
Attention to detail,
Planning,
Customer focus,
Teamwork mentality,
IT literacy,
Problem solving,
Escalating challenges,
Identifying sales opportunities,
Being productive in fast paced situation,
Experience within the automotive industry (or similar fast paced retail environment),
Your interest in caravans, motorhomes or camper vans,
Language – must be fluent in English,
Excellent verbal and written communication skills – to communicate to team members and customers,
Stability under pressure – reacting well to change and staying positive despite setbacks,
Flexibility, able to adapt to the company’s needs in the way we deliver our service,
Reliability, good time keeping,
Quality, you take pride in the quality of your work.

We are looking for a happy, friendly, confident, capable individual who can deal with challenges whilst working under pressure, remaining professional at all times.

You are an individual who can step up and deliver great customer experiences.

The above is our ideal wish list, if you can demonstrate 80% of the above, we would love to hear from you, and your thoughts on how you can bridge any gaps…

The hours of work will be full days between: 9.00am and 5.00pm.
28 days’ holiday including Bank Holidays.
Government Workplace Pension.
Branded work wear.
One week’s Free use of a caravan, subject to availability, and driving licence.

What happens next? See bottom of the page…

 

What happens next?

Drop us an email to service@bristolcaravans.com

Include: Your CV, current pay, the pay you seek, and a covering email explaining your strengths in the attributes listed in the advert and why you think you will be a good fit for Bristol Caravans and the role.

Once you have applied for the job, we will consider your skills and experience based on your CV and email. If you match the job, we will contact you, to advise you of the next stage in the process.

We are an equal opportunities employer and positively welcome all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

 

Notes:

1. Employment Agencies: Please do not call or email.

2. Please do not re-apply if you have not been successful on a previous application.