Vacancies

We are currently recruiting for the following roles, please scroll down for full details on each role:

  • Office Manager: Administration & Customer Facing
  • Technician: Caravan & Motorhome (C&G, LPG, 230v Qualified)
  • Office Apprentice: Marketing & Admin
  • Valeter: Cleaning, Vehicle Movement & DIY Jobs

 

We are a leisure vehicle retailer, we seek individuals who are interest in caravans, motorhomes or camper vans, who can relate to our customers.

Bristol Caravans aims to be the employer of choice within the Bristol area for the leisure vehicle sector. We recognise and reward staff achievements and support personal development. We want to help you grow to your full potential, so our customers receive a great experience.

Achieving this goal will help us maintain our position as a trusted local caravan and motorhome dealership, that offers: New & Pre-Loved Vehicle Sales, Service, Repair, Touring Pitches and Storage.

Based on steady growth since 2012, and future expansion on the horizon it’s a great time to join our team, and grow your skills with us.

If our core values mean something to you, you might be the right person for our customers:

  • Family
  • Trust
  • Deliver on promises
  • Professional

We are currently recruiting for customer focused individuals in the following roles:

 

Office Manager

Do you think you could run the aftermarket side of this business? Yes, please read on…

This is a front of house role, which combines administration within an exciting, fast pace environment, responding to a broad range of customer needs. In this position you have the power to make an incredible difference to customer experiences through your knowledge, expertise and skills.

We have high aspirations and seek someone who may have hit the ceiling in their current role, and is looking for a new challenge. You might not have all the attributes we seek in the following description, but if you have the right “can do” approach, we would love to hear from you.

As a main dealer, you will represent both Bristol Caravans and the brands we sell.

As part of the front office team you will be the face of Bristol Caravans. You will meet & greet customers at drop off and complete a detailed hand over on vehicle collection, you have a clean, tidy, professional appearance. With training you will be able to offer to hitch a caravan to a customers car as part of hand over / collection.

Verbal and written communication skills are important as you will be the initial contact for bookings and enquiries via the telephone and email.

You will be responsible for diary management and workshop loading, which is why an important aspect of the role is preparation, attention to detail, and communication, all while delivering a friendly, efficient customer experience.

You will be an IT champion, effective at keeping our systems and processes up to date. For example, correct information means we can quickly answer customer progress enquiries.

You are really good at completing paperwork in a timely manner, examples being: compiling estimates, invoices, parts orders and warranty claims.

Collecting payment is another key aspect of this role, paying particular attention to banking/security arrangements.

Following training, you will also be comfortable showing, telling and selling our accessory products.

We need you to demonstrate to us your skills, knowledge or experience of:
Customer focus,
Teamwork mentality,
IT literacy,
Problem solving,
Escalating challenges,
Identifying sales opportunities,
Being productive in fast paced situation,
Experience within the automotive industry (or similar fast paced retail environment),
Your interest in caravans, motorhomes or camper vans,
Degree level learning (via education or work based),
Language – must be fluent in English,
Excellent verbal and written communication skills – to communicate to team members and customers,
Stability under pressure – reacting well to change and staying positive despite setbacks,
Flexibility, able to adapt to the company’s needs in the way we deliver our service,
Reliability, good time keeping,
Quality, you take pride in the quality of your work,
Full driving licence (including B+E, no drink driving endorsements).

We are looking for a happy, friendly, confident, capable individual who can deal with challenges whilst working under pressure, remaining professional at all times.

You are an individual who can step up and deliver great customer experiences.

The above is our ideal wish list, if you can demonstrate 80% of the above, we would love to hear from you, and your thoughts on how you can bridge any gaps…

 

The hours of work will be full days between: 8.00am and 6.00pm, Saturday mornings on rota.
28 days’ holiday including Bank Holidays.
Government Workplace Pension.
Branded work wear.
One week’s Free use of a caravan, subject to availability, and driving licence.

 

Motorhome/ Caravan Technician

Ideally the successful candidate will have experience in the motorhome and caravan service industry, excellent communication skills, friendly, outgoing with the ability to work in a team environment to strict deadlines. City and Guilds qualifications would be an advantage but not essential, if you have the experience, but not the qualifications we will help you achieve your Approved Workshop Scheme qualifications, including 230v and LPG certificates. You must also be willing to attend all relevant appliance manufacturer training to ensure we maintain our position as the Bristol warranty centre for Whale, Truma, AL-KO, BPW, ALDE and Dometic. We are also interested in talking to you if you are looking for a career change and have automotive, welding or carpentry skills, this position may just be what you are looking for. A full UK driving licence (including towing) is essential for this position and an attractive salary package will be available depending on experience.

Day to day jobs include:

  • Habitation Service / Inspection
  • Caravan Chassis Service / Inspection
  • Motorhome Engine/Chassis Service (subject to qualifications)
  • Woodwork – Internal repairs
  • LPG Gas repairs and installation
  • 12v and 230 volt diagnosis , repairs and installation
  • Heating system diagnosis and repairs
  • Fitting of accessories: Bike Racks, Awnings, TV aerials and Solar Panels
  • Electrical diagnosis and repairs
  • Warranty diagnosis and repairs
  • Creating a happy working environment

You will have:
Languages – must be fluent in English and be able to write competently.
Excellent verbal communication skills – has the ability to convey information verbally to fellow team members and customers.
Stability under pressure – react well to change and able to stay positive despite setbacks.
Able to work as part of a team.
Able to adapt to the company’s needs in the way we deliver our service.
Reliable and takes pride in the quality of your work.
Full driving licence (including B+E, no drink driving endorsements).

We are looking for friendly, confident and capable individuals who can deal with all kinds of problems under pressure and remain professional at all times. You will represent the company, we are looking for individuals who can step up and deliver great customer experiences.

We will help and support you with the rest…

The hours of work will be full days between: 8.30am and 5.30pm, Saturday mornings on rota.
28 days’ holiday including Bank Holidays.
Government Workplace Pension.
Branded work wear.
One week’s Free use of a caravan, subject to availability, and driving licence.

 

Office Apprentice (Marketing & Administration)

 

Do you think you can positively change our Marketing & Administration? Yes, please read on…

This is a apprenticeship, which will involve three aspects: Marketing, Administration and Customer Facing actions. This could lead to a full time position, subject to successful completion of the apprenticeship.

Marketing
Marketing support to the Managing Director, including:
Email marketing, Mail Chimp,
Website management, Word Press,
Web page management, Word Press,
Google Analytics,
Google My Business,
Vehicle sales platform management, AutoTrader,
Twitter management,
Sales pipeline management.

Administration
Administration support to the office Manager, including:
Filing, Invoicing, Estimates, Parts orders, Warranty claims.

Customer Facing
Support to the office Manager, including:
Meet & Greet, Telephone support, Reception support at busy times.

We need you to demonstrate to us your skills, knowledge or experience of:
Customer focus,
Teamwork mentality,
IT literacy,
Problem solving,
Escalating challenges,
Identifying sales opportunities,
Being productive in fast paced situation,
Experience within the automotive industry (or similar fast paced retail environment),
Your interest in caravans, motorhomes or camper vans,
Language – must be fluent in English,
Excellent verbal and written communication skills – to communicate to team members and customers,
Stability under pressure – reacting well to change and staying positive despite setbacks,
Flexibility, able to adapt to the company’s needs in the way we deliver our service,
Reliability, good time keeping,
Quality, you take pride in the quality of your work,
Full driving licence (including B+E, no drink driving endorsements),

We are looking for a happy, friendly, confident, capable individual who can deal with challenges whilst working under pressure, remaining professional at all times.

You are an individual who can step up and deliver great customer experiences.

The above is our ideal wish list, if you can demonstrate 80% of the above, we would love to hear from you, and your thoughts on how you can bridge any gaps…

The hours of work will be full days between: 8.30am and 5.30pm, Saturday mornings on rota.
28 days’ holiday including Bank Holidays.
Government Workplace Pension.
Branded work wear.
One week’s Free use of a caravan, subject to availability, and driving licence.

 

Valeter: Cleaning, Vehicle Movement & DIY Jobs

Do you think you can positively help our customers? Yes, please read on…

This is a flexible role, which will involve at least three aspects: Cleaning, Vehicle Movement and DIY Jobs.

Cleaning
General cleaning indoor, outdoor.
Vehicle Valeting: If not already qualified, you will be trained by Autoglym as a Caravan, Motorhome & Camper Van Valeter (inside & outside).

Vehicle Movement
To safely move: Caravans, Motorhomes & Camper Vans for:
– Workshop: Service, Repair,
– Storage: Indoor, Outdoor,
– Sales.
– Touring pitches.
Operate mini tractor for caravan movement.

DIY Jobs
General handy person skills to help with DIY actions / projects.

 

We need you to demonstrate to us your skills, knowledge or experience of:
Customer focus,
Teamwork mentality,
Problem solving,
Escalating challenges,
Identifying sales opportunities,
Being productive in fast paced situation,
Experience within the automotive industry (or similar fast paced retail environment),
Your interest in caravans, motorhomes or camper vans,
Stability under pressure – reacting well to change and staying positive despite setbacks,
Flexibility, able to adapt to the company’s needs in the way we deliver our service,
Reliability, good time keeping,
Quality, you take pride in the quality of your work,
Full driving licence (B+E, no drink driving endorsements).

We are looking for a happy, friendly, confident, capable individual who can deal with challenges whilst working under pressure, remaining professional at all times.

You are an individual who can step up and deliver great customer experiences.

The above is our ideal wish list, if you can demonstrate 80% of the above, we would love to hear from you, and your thoughts on how you can bridge any gaps…

The hours of work will be full days between:
8.00am and 5.30pm, Monday to Saturday.
28 days’ holiday including Bank Holidays.
Government Workplace Pension.
Branded work wear.
One week’s Free use of a caravan, subject to availability and driving licence.

 

What happens next?

 

Drop us an email to service@bristolcaravans.com

Include: Your CV, current pay, the pay you seek, and a covering email explaining your strengths in the attributes listed in the advert and why you think you will be a good fit for Bristol Caravans and the role.

Once you have applied for the job, we will consider your skills and experience based on your CV and email. If you match the job, we will contact you, to advise you of the next stage in the process.

We are an equal opportunities employer and positively welcome all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

 

Notes:

1. Employment Agencies: Please do not call or email.

2. Please do not re-apply if you have not been successful on a previous application.